Service excellence : (Record no. 1295)

MARC details
000 -LEADER
fixed length control field 00813nam a2200229 a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260322212054.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field data
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 87-030631
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 1556480199 (pbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781556480195 (pbk.)
096 ## - LOCALLY ASSIGNED NLM-TYPE CALL NUMBER (OCLC)
Classification number WX 158.5 L482s 1988
001 - CONTROL NUMBER
control field data
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Leebov, Wendy.
245 10 - TITLE STATEMENT
Title Service excellence :
Remainder of title the customer relations strategy for healthcare
Statement of responsibility, etc. Wendy Leebov.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Chicago, Ill.
Name of publisher, distributor, etc. American Hospital Pub.
Date of publication, distribution, etc. c1988
300 ## - PHYSICAL DESCRIPTION
Extent xvi, 332 p. :
Other physical details ill. ;
Dimensions 23 cm.
500 ## - GENERAL NOTE
General note Bibliography: p. 331-332.
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations.
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Hospital and community.
650 02 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Hospitals
General subdivision history
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://openlibrary.org/works/OL2750820W/Service_excellence?edition=serviceexcellenc0000leeb">https://openlibrary.org/works/OL2750820W/Service_excellence?edition=serviceexcellenc0000leeb</a>
Link text Online access from the Open Library.
Public note Requires free sign up.
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Total checkouts Full call number Barcode Date last seen Price effective from Koha item type
        Pleasant Valley Pleasant Valley General stacks 22/03/2026   GEN BC0011338 22/03/2026 22/03/2026 Books