Quality management : introduction to total quality management for production, processing, and services / David L. Goetsch & Stanley Davis.
Material type:
TextPublication details: Upper Saddle River, NJ : Prentice Hall, 2000.Edition: 3rd edDescription: xvii, 778 p. : ill. ; 25 cmISBN: - 0130116386 (casebound)
- 9780130116383 (casebound)
- 658.4/013 21
- HD62.15 .G64 2000
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Springfield General stacks | 658.4/013 21 (Browse shelf(Opens below)) | Available | BC0011347 |
Rev. ed. of: Introduction to total quality. 1997.
Includes bibliographical references and index.
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