Quality management : introduction to total quality management for production, processing, and services /
Goetsch, David L.
Quality management : introduction to total quality management for production, processing, and services / David L. Goetsch & Stanley Davis. - 3rd ed. - Upper Saddle River, NJ : Prentice Hall, 2000. - xvii, 778 p. : ill. ; 25 cm.
Rev. ed. of: Introduction to total quality. 1997.
Includes bibliographical references and index.
0130116386 (casebound) 9780130116383 (casebound)
98051539
Total quality management.
HD62.15 / .G64 2000
658.4/013
Quality management : introduction to total quality management for production, processing, and services / David L. Goetsch & Stanley Davis. - 3rd ed. - Upper Saddle River, NJ : Prentice Hall, 2000. - xvii, 778 p. : ill. ; 25 cm.
Rev. ed. of: Introduction to total quality. 1997.
Includes bibliographical references and index.
0130116386 (casebound) 9780130116383 (casebound)
98051539
Total quality management.
HD62.15 / .G64 2000
658.4/013