McKay, Matthew. <br/><br/>
Messages :  the communication skills book / 
Matthew McKay, Martha Davis & Patrick Fanning. 
 - 3rd ed. 
 - Oakland, CA :  New Harbinger Publications,  c2009. 
 - vi, 358 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references (p. [347]-348) and index. 
<br/><br/><label>ISBN: </label>9781572245921 (pbk. : alk. paper) 1572245921 (pbk. : alk. paper) 
<br/><br/><label>LCCN: </label>2008052325 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication.
<br/><br/><label>LC Class. No.: </label>P90  / .M253 2009 
<br/><br/><label>Dewey Class. No.: </label>302.2