TY  - BOOK
AU  - Byham,William C.
AU  - Cox,Jeff
TI  - HeroZ: empower yourself, your coworkers, your company 
SN  - 0517598604 :
AV  - HF5548.8 .B94 1994
U1  - 650.1 20
PY  - 1994///
CY  - New York
PB  - Harmony Books
KW  - Psychology, Industrial
KW  - Interpersonal relations
KW  - Labor productivity
KW  - Quality assurance
KW  - Employee motivation
UR  - http://www.loc.gov/catdir/description/random049/93050885.html
ER  -