TY  - BOOK
AU  - Goetsch,David L.
AU  - Davis,Stanley
TI  - Quality management: introduction to total quality management for production, processing, and services 
SN  - 0130116386 (casebound)
AV  - HD62.15 .G64 2000
U1  - 658.4/013 21
PY  - 2000///
CY  - Upper Saddle River, NJ
PB  - Prentice Hall
KW  - Total quality management
N1  - Rev. ed. of: Introduction to total quality. 1997; Includes bibliographical references and index
ER  -