Management lessons from Mayo Clinic : inside one of the world's most admired service organizations - Berry, Leonard L., 1942-; Seltman, Kent D. (New York : McGraw-Hill, 2008)
Includes bibliographical references and index.
Keywords: Mayo Clinic -- History; Mayo Clinic; Hospitals -- Administration. -- United States; Management; Success in business; Hospitals, General -- history -- Minnesota; History, 20th Century -- Minnesota; History, 21st Century -- Minnesota; Hospital Administration -- history -- Minnesota; Leadership -- Minnesota