The coward's guide to conflict : (Record no. 316)

MARC details
000 -LEADER
fixed length control field 02174cam a22002654a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260322212015.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field data
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2002153631
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 1402200552 (pbk. : alk. paper)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781402200557 (pbk. : alk. paper)
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Transcribing agency DLC
Modifying agency DLC
042 ## - AUTHENTICATION CODE
Authentication code pcc
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number BF637.I48
Item number U76 2003
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 303.6
Edition information 21
092 ## - LOCALLY ASSIGNED DEWEY CALL NUMBER (OCLC)
Classification number 303.6 U76 2003
001 - CONTROL NUMBER
control field data
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Ursiny, Timothy E.
245 14 - TITLE STATEMENT
Title The coward's guide to conflict :
Remainder of title empowering solutions for those who would rather run than fight /
Statement of responsibility, etc. Timothy E. Ursiny.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Naperville, Ill. :
Name of publisher, distributor, etc. Sourcebooks,
Date of publication, distribution, etc. c2003.
300 ## - PHYSICAL DESCRIPTION
Extent xx, 282 p. :
Other physical details ill. ;
Dimensions 23 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references (p. [275]-276) and index.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note You're not the only one out there who hates conflict -- Take the coward test -- Seven choices you can make in conflict -- The top 10 reasons people avoid conflict -- Why change? -- How to motivate yourself to deal with conflict -- The secret for motivating yourself to face conflict -- Confronting your fear one step at a time -- How to make conflict less frightening quickly -- How your integrity can help you face conflict -- Understanding when conflict is actually a good thing -- Building your knowledge, skills, and confidence -- Common causes of conflict -- We'd be fine if they weren't so different! -- Why people only think that they are angry (often they're not!) -- Five ways to listen and why people don't use them -- Four communication patterns to use if you want to keep fighting -- Don't assume the position. -- The role of selfishness -- If common sense is so common, then why don't they have it? -- You've got the tools, you've got the talent: techniques to handle any conflict -- The truth and nothing but the truth -- Discussing wants, fairness, and integrity -- Assertiveness, coward style -- Avoiding the top 10 mistakes made when dealing with upset people -- Talking about how you are talking -- The lesson of the swaying trees: embracing conflict -- Putting it all together: a step-by-step approach for dealing with conflict.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Interpersonal conflict.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Conflict management.
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Total checkouts Full call number Barcode Date last seen Price effective from Koha item type
        Centerville Centerville General stacks 22/03/2026   303.6 21 BC0010325 22/03/2026 22/03/2026 Books