The quality handbook for health care organizations : a manager's guide to tools and programs /
Dlugacz, Yosef D., 1947-
The quality handbook for health care organizations : a manager's guide to tools and programs / Yosef D. Dlugacz, Andrea Restifo & Alice Greenwood. - 1st ed. - San Francisco, CA : Jossey-Bass, c2004. - xxvii, 256 p. : ill.
Includes bibliographical references (p. 245-247) and index.
The role of the manager -- Managing quality -- Information and prioritization -- Managing quality data -- Using quality tools and statistical methods for data analysis -- Translating information into action -- Working with guidelines -- Communication and accountability -- To err is indeed human -- Working together.
9780787969219 0787969214
2003018922
Quality Assurance, Health Care--organization & administration--United States
Data Collection--methods--United States
Data Interpretation, Statistical--United States
Quality Indicators, Health Care--United States
Critical Pathways--United States
W 84 AA1 / D626q 2004
The quality handbook for health care organizations : a manager's guide to tools and programs / Yosef D. Dlugacz, Andrea Restifo & Alice Greenwood. - 1st ed. - San Francisco, CA : Jossey-Bass, c2004. - xxvii, 256 p. : ill.
Includes bibliographical references (p. 245-247) and index.
The role of the manager -- Managing quality -- Information and prioritization -- Managing quality data -- Using quality tools and statistical methods for data analysis -- Translating information into action -- Working with guidelines -- Communication and accountability -- To err is indeed human -- Working together.
9780787969219 0787969214
2003018922
Quality Assurance, Health Care--organization & administration--United States
Data Collection--methods--United States
Data Interpretation, Statistical--United States
Quality Indicators, Health Care--United States
Critical Pathways--United States
W 84 AA1 / D626q 2004